Finance policies and procedures
- My bank statement shows I have been charged twice for a purchase I made on the KCLSU website. What do I do?
- I no longer want to be a member of a society or club. How do I cancel my membership?
- I accidentally purchased something on the KCLSU website. How do I cancel this and get a refund?
- We’re confused about a transaction on the SAG Report, which relates to the last academic year. And/or we are not sure what the “Brought Forward” balance refers to. Can we see the SAG Report from last year?
- What is our three-digit group code?
- How regularly is the SAG Report updated?
- Where can we see the amount of money we have in our account, i.e. what’s coming in/going out?
- Can we pay another KCLSU student group or receive a payment from them?
- Does KCLSU Finance process and approve grant applications, for example, for the Development Fund?
- We need to pay for something on a website. We cannot pay from our own pocket and we do not have an invoice from the supplier/company. What can we do?
- We’d like to set up a regular Direct Debit payment. Is this possible?
- We need to donate to a charity. How can we do this?
- I need to transfer money into our group’s account. How can I do this?
- How long will it take to get a supplier invoice paid?
- We cannot afford to pay for a society expense from our pocket. What other options do we have?
- How can we use or withdraw money from our group’s accounts?
- What can we pay for using grants from a KCL department?
- What kind of things can we claim for using KCLSU grants?
- Does KCLSU Finance review the Sponsorship Contract?
- As a student group, how can we spend the money we receive through sponsorships?
- We have secured sponsorship for our society/club. How do we get the money paid into our group account?
- We’d like to pay a supplier company via the app. Is this possible?
- I recently requested a reimbursement on the eXpense365 app, and now my claim has moved to the “Paid” tab, but I have not received the money in my bank account yet. Where is my money?
- I submitted a claim on the eXpense365 app weeks ago, and it’s still not approved! What’s going on?
- I’m a President or Treasurer (PAT) of a group, and I need to approve claims for my members. How can I do this?
- I cannot log into the eXpense365 app. Help!
- Payment Request Form
- Sales Invoice Form
- Finance Handbook
- Student Expenses App Guide